Refund policy

Full refund within 14 days if the invitation was never published to guests

Last updated: September 11, 2026

Our rule is short: full refund within 14 days if the invitation was never published to guests. Here is what that means, and how to ask.

1. The 14-day rule

• You paid within the last 14 days.
• You have not published the invitation to guests — you have not sent the public link or any per-guest link to anyone beyond your own testing. We check the invitation's view counts and the guests you marked as sent to confirm this.
• Both conditions met? You get 100% back, no questions asked.

2. When we cannot refund

Once the invitation has been shared with guests, or after 14 days, the purchase is final — at that point we have delivered the service and committed to hosting it for good. The free 3-day trial exists precisely so you can test everything before paying.

Two exceptions we will always honour: a duplicate or mistaken charge, and a fault on our side that we cannot fix within a reasonable time.

3. How to request a refund

• Email support@4everido.com from the address you used to pay, or use the contact form.
• Include the invitation link and the date you paid. A reason helps us improve but is not required.
• We reply within two business days. Approved refunds go back to your original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.
• An approved refund leaves your existing invitation access unchanged. Your content and guest list stay in your dashboard. Fully refunded purchases do not qualify for the discount on later invitations.

4. Additional invitations

The $19 price for second and later invitations follows the same 14-day, never-published rule.

5. Trials

Trials are free, so there is nothing to refund. If your trial ended before you were ready, simply pay when you are — your content is still there.